Shipping policy

All product prices shown on our website are the set retail price inclusive of VAT). They do not include postage and packing. Postage and packaging will be an additional charge added onto the value of your order.

When you order through our website, we’ll send you an email to confirm that your order has been placed. Orders are usually processed within 3-5 working days of being received, and posted as soon as possible afterwards. We’ll email you to let you know that your order has been sent out to you. Whilst you should normally receive your order within a week, please do allow up to 14 days. 

Delivery to 

Postage for orders of £50 and under costs £3.95. We have to charge postage for these orders to ensure that we keep our overheads as low as possible. This ensures that we can put as much money as possible towards supporting cancer patients and their families.

Orders over 5kg will incur an additional charge of £10.

Unfortunately, we are currently unable to offer delivery outside of the UK.

Your delivery address can be different to your home billing address, so that you can arrange for your order to be sent to your workplace or a neighbour who you know is in during the daytime.